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Health and wellness

ArnaAI

Voice AI Assurance for Healthcare

ArnaAI monitors and evaluates real patient calls handled by healthcare voice AI agents, revealing safety, workflow, and business failures.

Problem

Healthcare faces two critical challenges as AI adoption accelerates. First, clinicians spend significant time on administrative tasks and medical documentation, reducing the time available for patient care and increasing operational costs. Second, healthcare organizations are rapidly deploying voice AI agents without reliable ways to verify their performance, safety, and compliance. These agents can make incorrect decisions, falsely confirm completed tasks, miss critical patient information, or violate clinical protocols. Traditional testing often fails to detect these issues in real-world conversations. As a result, healthcare providers face growing operational inefficiencies, patient safety risks, and a lack of independent evidence that their AI systems work as intended.

Solution

ArnaAI is a healthcare AI platform that combines clinical documentation automation with independent quality assurance for voice AI agents. **1. AI-Powered Clinical Documentation:** Our AI medical assistant listens to doctor-patient conversations, automatically generates structured clinical notes, and helps populate Electronic Health Records (EHRs). This reduces administrative workload, saves clinicians time, and allows them to focus on patient care. **2. Voice AI Assurance:** Our vendor-neutral platform helps healthcare organizations and AI developers test, monitor, and improve voice AI agents. ArnaAI evaluates real-world conversations for patient safety, task completion, clinical compliance, and operational reliability. It identifies failures, analyzes root causes, and converts production issues into regression tests and actionable quality reports. Together, these capabilities help healthcare organizations automate workflows, reduce operational costs, and deploy AI systems with greater confidence, transparency, and safety.

Use cases

  • Automate patient intake
  • Generate clinical documentation

Who it's for

EHR/EMR and Healthcare Software Providers , Hospitals, Clinics, and Healthcare Networks

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